Effective Date: 02/21/2025

1. Processing Time

• Orders are processed within 20 business days (excluding weekends and holidays).

• Orders placed after 10h will be processed on the next business day.

• You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery time depends on your location and chosen shipping method:

  • Standard Shipping: 15 business days

  • Expedited Shipping: 13 business days

  • International Shipping: 15 business days

3. Shipping Restrictions

• We currently ship to [List Countries or Regions].

• We do not ship to P.O. boxes or military addresses.

• International orders may be subject to customs fees and import duties, which are the customer’s responsibility.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• Please allow up to 10h hours for tracking information to update.

5. Delays and Issues

• We are not responsible for delays caused by shipping carriers, weather conditions, or customs processing.

• If your package is delayed or lost, please contact the carrier first. If further assistance is needed, contact us at:

  • Email: francoisf50@gmail.com

  • Phone: 609-847-6719

6. Damaged or Missing Items

• If your order arrives damaged or items are missing, please contact us within 2 days of delivery.

• Provide photos of the damaged package and items for a resolution.

7. Policy Updates
We reserve the right to modify this Shipping Policy at any time. Updates will be posted on this page with an updated effective date.

For any shipping-related inquiries, reach out to us using the contact details provided.